Flick sticks1/17/2024 ![]() Provide photo ID for all refunds over $199. Provide the same method of payment as you used for your purchase (refunds will be credited using the original method of payment)īe aware that cash refunds greater than $199 / Eftpos refunds greater than $449 will be reimbursed via cheque or direct deposit and will be processed by curtain wonderland head office. Provide us with the original purchase receipt. (this includes any cardboard inside packaging) Return the goods to the same store of purchase.Įnsure the goods are returned in packaging as purchased, which cannot be damaged. Your purchase, all we need from you is to: If you chose to ship your package back to the store, it will be at your own cost.Īt curtain wonderland, we believe the end of a sale is just the beginning of our commitment to you, as a valued customer we want you to be completely satisfied with Shipping fee will not be refunded for change of mind refunds. ![]() Once the store has received the items, they will do a refund which can take up to 7 days to process.įor an exchange not of equal value a refund will need to be submitted, and then you can repurchase the goods of choice. If you choose to ship your items back, please ensure you include your invoice and the reason for return along with the items, so the store is aware of your order. The items must be in its original packaging and be in resalable condition, and the tax invoice must be presented. Your items can be returned within 14 days from the date of delivery. Refer to Consumer Guarantees for more information. If any product is returned to us for any reason, without being delivered, you will be required to cover the cost of new delivery charges before your product is dispatched again.Ĭurtain Wonderland in compliance with ACCC policies.Ĭonsumer Guarantees and Your Rights are listed under the Australian Consumer Law. If you agree to have your order left and not signed for, you will be responsible for your product once it has been delivered. If you are not at the address to collect your product, a calling card will be left. To minimise delays, please provide any special delivery instructions along with your information.Ĭourier companies will not call prior to delivery to confirm delivery times. Your product will be delivered via courier or Australia Post, depending on your location. Should your order not arrive in the time frame as quoted above, please contact Curtain Wonderland.Īustralia-Wide Curtain and Blinds Delivery We endeavour to keep to these delivery periods, however external factors, which are out of our control, can sometimes impact on these time frames. Once we have confirmed your payment, delivery on ready-made items will take 1-5 days to despatch. Below are the curtain and blinds delivery rates and guidelines. Do not dry clean.Ĭurtain Wonderland only delivers within Australia. Air dry in direct sunlight or in the shade.Ĭushion Maintenance Tips CushionWarm machine wash on gentle cycle. Do not add any other clothes while washing quilt in the machine. Quilt Inserts Care:Ĭold hand wash or gentle machine wash using a soft liquid detergent. ![]() Please ensure your washing machine can handle the cubic volume of this product before laundering. Coverlets Care:Ĭold gentle machine wash with like colours before first use. Laundering may cause the blanket to lose shape, this can be rectified by manually reshaping on the line while damp. Line dry without delay, may be tumble dried on cool setting.
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